Digital Resilience

practice areas.

The emergence of powerful new and emerging technologies, from the emergence of generative AI and growing reliance on digital tools to advancements in global communications networks and the proliferation of social media, is forcing societies and industries to reorient their practices, values and goals.

One of the greatest opportunities — and challenges — of the 21st century is to embrace the digital era, and its positive contributions, with fairness, equity, resilience and a people- and planet-first approach in mind. And to ensure to technology enhances, not replaces, entire communities, sectors and ways of life.

Our expertise

We are dedicated to supporting civil society, grassroots movements and private sector stakeholders who champion human rights, resilience and sustainability in their approach to digital issues.

Our work spans ethical AI, safe and responsible digital marketing, online youth safeguarding and empowerment, platform safety and research, digital transformations and more. Our team has participated in and presented at convenings like Geneva Peace Week and London Climate Action Week.

We have extensive experience with analysing platform safety, AI principles, sustainability in technology, and. We combine evidence-based analysis with subject matter expertise and principled approaches to equity to drive systemic change in the digital era.

We offer clients a range of services, including:

Responsible AI Strategy & Governance: AI adoption strategies, governance frameworks, AI policies, implementation roadmaps, risk assessments, organisational readiness, and responsible AI advisory.
Digital Resilience Research & Intelligence: White papers, literature reviews, trend and horizon scanning, benchmarking, policy analysis, and evidence-based insights on emerging technologies, AI, online safety and digital governance.
Multi-stakeholder Engagement & Partnerships: Stakeholder mapping, ecosystem analysis, opinion research, partnership development, coalition-building, community engagement, and cross-sector dialogue between industry, government, academia and civil society.
Strategic Advisory & Organisational Transformation: Digital resilience strategies, technology governance roadmaps, strategic recommendations, executive workshops, programme design, and operational support for responsible technology adoption.
Technology Policy, Advocacy & Thought Leadership: AI and technology policy analysis, advocacy strategies, regulatory readiness, consultation responses, thought leadership, strategic communications, and public affairs support.
Impact, Learning & Evaluation (MEAL): Theory of change and logical frameworks, monitoring and evaluation design, impact measurement, learning agendas, data collection, and evidence dissemination.
Convening & Dialogue Facilitation: Designing and facilitating workshops, advisory panels, conferences, stakeholder consultations, and multi-sector dialogues that build consensus, strengthen governance, and accelerate responsible digital transformation.

Our latest clients

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Our latest projects

A look at some of our latest projects — and why they matter.

We supported People vs Big Tech and Ctrl+Alt+Reclaim, Europe's first youth-led tech justice movement, with their exploration of the impact of social media on young people's mental health and wellbeing. Through focus groups, consultations and platform research, we researched how today's social media platforms, and the powerful companies behind them, are building harmful products that prioritise profit over people.

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We are collaborating with Oxfam in Jordan to develop a playbook and roadmap for humanitarian AI across the MENA region.

We are building a document by and for humanitarian practicioners to provide guidance on how AI can be responsibly and ethically designed — from ideation to deployment to evaluation — and how AI should put people first in the sector.

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